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soc2.zip legal·Last updated

Terms of Service

These terms govern your purchase and use of the soc2.zip SOC 2 readiness package. They are separate from the SOC2Auditors.org Terms of Service.

These Terms of Service ("Terms") are between you and soc2.zip, operated by the team behind soc2auditors.org ("soc2zip," "we," "us"). They govern your use of soc2zip and any package you purchase from us.

These Terms are separate from the SOC2Auditors.org Terms of Service, which cover the auditor directory and matching service. If you use both products, both sets of terms apply.

By checking the box at checkout and completing your purchase, you agree to these Terms. If you do not agree, do not complete checkout.

1. What soc2.zip is

soc2zip is a one-time SOC 2 readiness package assembled from your inputs and reviewed by a human before delivery. You answer questions in our intake form, pay, and we email you an archive containing draft policies, a CAIQ Lite questionnaire, an evidence index, auditor introductions, and a README. If you choose to email us supporting documents (org chart, vendor list, architecture sketch), we may incorporate them into your package.

soc2zip is not a CPA firm. soc2zip does not perform SOC 2 audits, attestations, or examinations. soc2zip does not issue SOC 2 reports. The opinion that closes a SOC 2 engagement is signed by a licensed CPA firm, not by us. soc2zip prepares you for that firm.

soc2zip is not a law firm and the contents of any package are not legal advice.

2. The package: how it's made and what you get

How it's made

We combine your form answers, any supporting documents you choose to email us, maintained reference materials, and automated document-processing tools. A human reviews the package before delivery. Third-party license notices, where required, are included in the delivered archive.

Confirm tokens

Any control that we could not ground in your form answers is rendered with a [USER TO CONFIRM:] marker. You must replace each one with your actual control before relying on the document or sharing it with anyone.

Your duty to review

You are responsible for reviewing every document in the package for accuracy, completeness, and applicability to your business before submitting it to any auditor, customer, prospect, or regulator. soc2zip does not warrant that the package will pass any specific audit, satisfy any specific customer's procurement requirements, or comply with any specific law or regulation.

3. What you owe us

Payment

You agree to pay the price displayed at checkout: currently $1,500 for Documents or $2,400 for AWS Verified, unless a different promotional price is displayed. All prices are in USD. Payment is processed by Stripe; their Terms apply to the payment transaction.

Accurate inputs

You represent that the information you provide in the intake form is accurate and complete to the best of your knowledge, and that any documents you email us are yours to share or you have permission to share them.

No misrepresentation

You agree not to:

  • Represent the soc2zip package as a SOC 2 audit report, attestation, or CPA-signed opinion.
  • Distribute the package or any part of it as a product or service of your own (you may include components in your own SOC 2 evidence; you may not white-label and resell).
  • Use the package for any purpose unrelated to your own SOC 2 readiness.

4. What we owe you

Delivery

We will normally email your package within 3 business days after you complete the intake and provide any access needed for the tier you purchased. If we anticipate delay, we will email you. If we have not delivered within 14 days of receiving everything required to begin, you may demand a refund and we will issue one within 5 business days. The package is emailed as an attachment; please keep your copy, as we may not be able to guarantee indefinite re-delivery.

Quality

We will use commercially reasonable efforts to produce a package consistent with our calibration fixture and prior customer packages. If a package is materially incomplete or contains material errors, we will re-deliver or refund, your choice. See the Refund Policy for details.

5. Intellectual property

Your inputs

You retain ownership of everything you give us: your form answers, any supporting documents you email us. You grant soc2zip a non-exclusive, worldwide, royalty-free license to use those inputs solely to (a) generate your package and (b) deliver it to you.

Your package

When we deliver your package, we grant you a non-exclusive, worldwide, perpetual, royalty-free license to use the contents for your business, including using them in your own SOC 2 audit, your customer trust pages, and your internal compliance program. You may modify them. You may not redistribute the package, or substantial verbatim portions of it, as a standalone product or service.

Automated processing

We do not use your form answers or supporting documents to train third-party models. Our contracted processing providers may process those inputs only to provide the service to us, subject to their business terms and our Privacy Policy.

6. Liability: please read this part

Disclaimers

THE SOC2ZIP PACKAGE AND SERVICES ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, SOC2ZIP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOC2ZIP DOES NOT WARRANT THAT THE PACKAGE WILL PASS ANY SPECIFIC SOC 2 AUDIT, SATISFY ANY SPECIFIC PROCUREMENT REQUIREMENT, OR COMPLY WITH ANY SPECIFIC LAW.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • General cap. soc2zip's aggregate liability for any claim arising out of or relating to your package, the services, or these Terms is capped at the total amount you paid us, or US$100, whichever is greater.
  • Privacy/security cap. For claims arising out of unauthorized access to or disclosure of documents you emailed to soc2zip, the cap is the greater of (a) five times the total amount you paid us in the 12 months preceding the event, or (b) the amount available under our cyber-liability insurance policy then in effect, up to US$50,000. This cap applies in place of the General cap for such claims and is designed to increase buyer protection in the event of a data incident.
  • Excluded damages. soc2zip is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost revenue, lost data, or business interruption, even if we were told the damages were possible.

These limits apply whether the claim is in contract, tort (including negligence), warranty, or any other theory.

Indemnification: you protect us

You agree to defend, indemnify, and hold harmless soc2zip and its operators from any third-party claim arising from (a) your distribution or representation of the package, (b) your inaccurate inputs, or (c) your violation of these Terms.

Indemnification: we protect you (limited)

If a third party claims that text in your package, as delivered to you, infringes their copyright or trade secret, we will defend the claim and pay damages, up to the General cap above. To get this protection, notify us promptly at hello@soc2auditors.org and let us control the defense.

7. Your data and privacy

How we handle your data is in the Privacy Policy and the Document Retention Policy. Both are part of these Terms.

8. Refunds

See the Refund Policy, part of these Terms. Default: full refund within 7 days of delivery, no questions; after 7 days at our discretion; always at our discretion or full refund if we shipped an incomplete or defective package.

9. Changes to these Terms

We may update these Terms. The version that applies to your purchase is the version in effect on the date you paid. We will not retroactively reduce your rights for purchases made under prior versions.

If we make a material change (changes to the liability cap, refund policy, or data-handling), we will email customers who purchased in the prior 12 months at least 30 days before the change takes effect.

10. Governing law and disputes

These Terms are governed by the laws of the United States, without regard to conflict-of-laws principles. Any dispute arising from these Terms or the package will be resolved in a court of competent jurisdiction in the United States. If you are a consumer protected by mandatory law in your jurisdiction, nothing in these Terms limits the rights you cannot waive under that law.

11. Miscellaneous

  • Entire agreement. These Terms (together with the Privacy Policy, Refund Policy, and Document Retention Policy) are the entire agreement between you and soc2zip about the package.
  • Severability. If any part is unenforceable, the rest survives.
  • No waiver. Our failure to enforce any provision is not a waiver of it.
  • Assignment. You may not assign these Terms without our consent. We may assign these Terms to an acquirer in connection with a sale of the business.